Personalizing smart cities for tomorrow

Simplify complex problems

People will always need pointing in the right direction.
But we are also pointing places in the right direction.

Our environmental experience (eX) process is a collaborative, effective, low risk way to design your project and future proof against challenges unique to your organization and your environments.

Environmental transformation lays a new foundation for organizations who aim to be ready to move with future changes in behaviour and technologies. That movement grows throughout the transformation process with a culturally and operationally visible and measurable impact.

Our process is an effective, low risk response to disruption, through understanding and leveraging your unique assets, business and operational needs that keeps the user at the centre of the experience.

IMPROVE YOUR eX

Designing a connected user experience

01 - DISCOVER

01 - DISCOVER

Understand and scope the challenge

WATCH VIDEO
  • Create 3D geo-located maps of your existing environment.
  • Build an asset library of user touchpoints; wayfinding signs and kiosks, digital displays and brand identity assets.
  • Capture existing environment; asset details, measurements, materials, digital components and connectivity, and installation details.
  • Attach drawings, photos, notes & 360-degree images to geolocations.
  • Index your assets and generate financial reports for budget and resource allocation to projects.
WATCH VIDEO

02 - DESIGN

02 - DESIGN

Design personalized experiences

WATCH VIDEO
  • Create a connected environment vision centred on your users.
  • Plan user journeys and wayfinding experiences.
  • Build a centralised cloud-based dictionary for consistent cross-touchpoint messaging.
  • Generate dynamic documentation of asset locations, routes, messaging and brand touchpoints.
  • Collaborate across multiple teams to build a shared knowledge database that becomes your experience handbook.
WATCH VIDEO

03 - DEPLOY

03 - DEPLOY

Collaborate on any device in real time

WATCH VIDEO
  • Moves work forward through centralized and consolidated shared progress providing visibility to stakeholders.
  • Generate confidential rate cards for vendors, so you can scale projects up or down quickly.
  • Assign installation instructions and documentation to assets, teams and projects.
  • Log, track and snag issues for efficient defect resolution.
  • Generate notifications for pending approvals and outstanding punch lists.
WATCH VIDEO

04 - REFINE

04 - REFINE

Continuously improve your environment

WATCH VIDEO
  • Measure KPI's, gather intelligence and optimize the user experience.
  • Improve maintenance productivity and transparancy.
  • Maintain a cloud-based source of truth for all your connected systems.
  • Evolve your environment through additional projects that build on existing infrastructure using your experience handbook.
WATCH VIDEO

CONTACT

Contact us


Tell us about your environment and we can explain how PAM OS can help you work smarter and deliver transformative experiences for your customers.

πŸ‡ΊπŸ‡Έ | 1888 4 62 63 64
πŸ‡¦πŸ‡Ί | 1800 62 63 64
🌎 | +61 2 9232 2101


inquiry@pam.co