CX and the data-driven future…

The battle is on between mega-venues and in-home entertainment experiences. Here’s what you need to know to compete for the entertainment dollar. After a year of lockdowns, many people are craving the roar and energy of live events and the sound of stomping feet. However… they’re also very used to sitting comfortably at home in their ‘digital nests’! For the …

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PAM: Choose the right navigation software for your district with this checklist

Solving navigation for a new era of customer experience

With so many navigation solutions to choose from, how will you know which navigation platform is right for your district or venue? Turning spaces into loved places starts long before your visitors arrive. It starts with giving every visitor a consistent, clear experience that makes visiting the district easy from the very start of the day. Your visitors are naturally …

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PAM: A guide to digital wayfinding

A guide to wayfinding in the Digital Age

Getting people off the couch and back into real-world environments is a very real challenge for owners. This guide will help you get started.  To get people venturing out again after a long year of lockdowns, venue, hotel, and commercial district owners need to get better at connecting visitors to what they love. This is a very real challenge and what’s often …

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PAM_How to put people and places in sync

How to put people and places in sync

Facilities managers face 3 major challenges when putting people and places in sync: consistency, maintenance and revenue. Here’s the solution. Today’s visitors expect high-quality information when they need it, delivered in a way that’s simple to digest. They expect this information to be always available and always helpful, in any format that suits them – mobile, digital, physical. Get it wrong, and …

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