Many products and systems do parts of what PAM does, but we are the first complete CX navigation system that seamlessly integrates the operational, environmental, and experiential across any environment. Synthesizing multiple information sources, and delivering solutions in real-time, this one vital piece of infrastructure drives a multitude of tangible outcomes and solves many of the biggest challenges that district owners face.
Powerful Options - It may be one campus, a big district, or a whole city. PAM has products that work with your environment, systems and budget, and allow you to evolve and adapt to the future.
Streamline and simplify the management of complex wayfinding and signage systems. These tools will put you in complete control.
Coordinate the delivery of signage projects and collaborate with teams from anywhere at anytime on any device to keep documentation and deliverables in sync. Assign users to items requiring attention and manage RFIs to capture all activity across any project.
Manage and resource your signage assets, geolocated on digital property maps, detailed CAD drawings and linked to your BIM and asset management systems.
Ensure your vision meets reality, visualize signs and other assets in your environment before committing to production budgets. Use the PAM-AR App to place signs in real world environments, configure orientations and select locations before approving.
PAM Project Manager provides the smarts you need to manage large wayfinding and signage systems in complex environments.
Maintain an effective wayfinding system and manage your brand reputation as your environment changes and adapts in response to population changes and business opportunities.
Ensure all branding, messaging and wayfinding guidance is up-to-date and consistent throughout your environment and provide your users with a connected experience.
Rapidly capture sign inventories and assign market valuations to view the impact of content and brand updates. Create work packages, manage stakeholder approvals, and coordinate vendors during implementation.
Manage cost centers, generate reports and sign-off on work, to streamline the delivery of sign projects saving time and maximizing your investment.
AUDIT YOUR VENUE
DESIGN YOUR WAYFINDING
PAM OS Playbook
Draw from your library of playbooks to aid crowd management. Run different scenarios, change navigation routes, update sign content and dynamically modify digital content based on the environment conditions.
Plan events and playbook routines in advance, to offer a detailed and tested scenario that will support your users, your staff and your space to maintain stability.
Ensure that you maintain touchpoints, wayfinding and signage that aligns with your facility’s needs and your users requirements, at all times and in all circumstances.
PAM OS Integration
Connect into your building and facility management systems, allowing you to share information around building operations, utilizing data to enhance and streamline your platforms.
PAM OS Security
Control access to your digital mapping, data and core information. Maintain verified and secure knowledge bases through encrypted AWS cloud technology.
PAM OS Insights
Understand core insights into your projects and systems, forecasting and tracking progress across multiple variables, users and environments.
“PAM has totally changed how we approach our wayfinding projects, and how we communicate with our clients and our installers. Now everyone can communicate and make decisions via PAM's web-based platform.”read more
PAM 360 Live
Our enterprise solution will bring your environment to life with premium customer engagement, branded experiences and frictionless navigation.
PAM eXplorer maps deliver super-fast online content, using the latest innovations in gaming technology. Give your visitors perfectly detailed maps that they’ll love to play with. On-brand, visually pleasing and easy-to-use digital maps entice exploration and give clear, personalised directions that drive brand engagement and increase sales.
Introduce touch-based kiosks to your environment so that your users get district information and knowledge on demand. Add PAM Connect kiosks in high-traffic areas, where multiple navigation threads will help deliver connected user-access and frictionless crowd flow. Ensure every user can have access to the personal information they need to make their visit a great one.
Users can tap into destinations, events and time sensitive routes through curated and scheduled content, modelled on pre-determined and dynamic scenarios.
Information can be handed off from kiosks to personal devices such as tablets and phones to ensure that information remains with users on their journey.
Create adaptive real-time digital signage content and messaging that gives your users access to the right information at exactly the right time.
Signage can be updated from a central location via a cloud-based platform, staying relevant and dynamic to the specific sign location and time.
As space and crowd flow capacity changes throughout daily usage and events, signage can shift and change according to predefined PAM OS Playbooks and real-time scenarios, meaning that users are always able to access the best way to their destination, even if things change in the district. Trips are faster and less stressful – meaning more time and inclination to engage with district products and services.
Connect your facility and systems. Integrate with third party applications and build the experience ecosystem you need.
Simplify wayfinding and provide personalized maps, to connect your customers with the destinations they’re looking for.
Understanding your customers good and bad experiences, so you can create the environments they want.
"In using PAM for our project, we planned 3,000 signs and their locations in two weeks. PAM's efficiency has allowed us the luxury of time on strategic wayfinding solutions. The cloud based software has made it possible for us to deliver our projects faster and more accurately.”read more
The experts in our eX Labs find innovative solutions to your complex problems. They guide you through an invaluable bespoke design, prototyping and implementation process.
Working together, eX Labs are geared to find new ways to crack the code between the built and technological environment, supporting your district as it grows and adapts. From analyzing data to conducting visitor surveys, eX Labs has the smarts you need to future-proof your environment and measure success.
PAM Studio Capture
Import your CAD plans and view the layers you need to audit and design experience touch-point locations. Our easy to use geo-referencing tool helps you build an accurate representation of your environment. You can use CAD plans the size of a city down to the floor of a building and quickly zoom in and out of very detailed environments.
Working in existing environments, use our CAPTURE tool to audit user touch-points and dynamically geo-located them within your CAD working space. Create categorised inventories and apply costs to quickly identify valuations.
PAM Studio Design
Use DESIGN to create your own library of object categories and create a domain dictionary of terminology and iconography.
Quickly plan the location of objects; signs, sensors, digital displays, kiosks and any customer touchpoint you want to include in your project. This creates a live inventory that you can assign costs to. Dynamically gauge project costs by site, building, floor or department. Stakeholders can immediately see how the design is progressing and if access is granted, how costs are tracking against budget.
Collaborate with teams anywhere online to obtain approvals. View all progress on designs, performance specifications, implementation instructions, drawings, and component details.
PAM Studio Docs
DOCS allows individuals or teams to generate dynamic documentation, configured to meet stakeholder requirements for budgeting, coordination and administrative purposes. Embrace sustainability in your project by going paperless using virtual documentation.
Create instantaneous documentation packages that can be shared into an agile fabrication process. DOCS includes costing and installation workflows, reducing time spent on project management. Instantly access reports on progress and costs from any device, anywhere, anytime.
PAM Studio Design
Dynamically view signs as you design them with your brand fonts, icons and colours. Swap out information and icons and change sign types to suit your requirements.
PAM Studio Comms
Easily filter information to create documentation packages in seconds and share with PAM users via the platform or through email.
PAM Studio Data
Quickly import data using CSV data files to populate messaging into signs or to upload sign costs. The same data can be exported, manipulated in Excel and re-imported.
The future works
You want to build something that lasts. PAM provides the most agile and adaptive navigation for your business to future-proof your precinct. Change is definitely going to happen. So be prepared for it.
Email us on firstname.lastname@example.org or fill in this form so we can help turn your space into a loved place.