PAM 360 is how your guests see your world, provide consistent mapping data across multiple touch-points so they can easily find new experiences and navigate your environment.
SMART CONNECTED ENVIRONMENTS
Connecting people to place
Mobile, device-based environmental experience touchpoints that enhance the personal wayfinding experience from the palm of your customer’s hand. Create personalized engagement with users, in real-world scenarios, while they’re on your property.
Provide frictionless navigation from anywhere in the environment with live traffic and flow updates on detailed 3D maps. District information, landmarks and internal floor plans are set within a global map that provides a smooth experience for users, with optimized routes via pedestrian access, personal vehicle or public transport – from home to any location within your district, inside or out.
Connect users with critical information through links embedded in emails, or in the physical environment using QR codes, NFC and touchpoints.
Introduce touch-based kiosks to your environment so that your users get district information and knowledge on demand. Add PAM Connect kiosks in high-traffic areas, where multiple navigation threads will help deliver connected user-access and frictionless crowd flow. Ensure every user can have access to the personal information they need to make their visit a great one.
Users can tap into destinations, events and time sensitive routes through curated and scheduled content, modelled on pre-determined and dynamic scenarios.
Information can be handed off from kiosks to personal devices such as tablets and phones to ensure that information remains with users on their journey.
Create adaptive real-time digital signage content and messaging that gives your users access to the right information at exactly the right time.
Signage can be updated from a central location via a cloud-based platform, staying relevant and dynamic to the specific sign location and time.
As space and crowd flow capacity changes throughout daily usage and events, signage can shift and change according to predefined PAM OS Playbooks and real-time scenarios, meaning that users are always able to access the best way to their destination, even if things change in the district. Trips are faster and less stressful – meaning more time and inclination to engage with district products and services.
Implement and control your connected environmental system, cohesive from Day One. Manage cost centers, generate reports and sign-off on work from a unified platform. Streamline the delivery of your project to save time and investment money, with a future-proofed data platform you can rely on.
“PAM has totally changed how we approach our wayfinding projects, and how we communicate with our clients and our installers. Now everyone can communicate and make decisions via PAM's web based platform.” read more
PAM OS Project
Manage cost centers, generate reports and sign-off on work from a unified platform, to streamline the delivery of your project, saving time and maximizing the value of your investment.
Coordinate delivery and virtually collaborate across teams, keeping all documentation and deliverables in sync. Dynamically assign users to the parts of your project requiring their attention. Manage RFIs and feedback to capture all activity across your project.
PAM OS Assets
Manage and resource your assets, geolocated and linked to digital property Maps and CAD files. Ensure that all branding, messaging and wayfinding guidance is up-to-date and consistent throughout your space.
Use OS Assets as a robust stand-along touchpoint asset manager, or integrate with current facility systems for a seamless execution of your asset deployment.
Provide your users with a cohesive experience across all signage, wayfinding and brand touchpoints that represent your environment. A connected, frictionless experience built on a platform that lives, breaths and adapts as your district evolves.
PAM OS Playbook
Draw from your library of playbooks to aid crowd management. Run different scenarios, change navigation routes, update sign content and dynamically modify digital content based on the environment conditions.
Plan events and playbook routines in advance, to offer a detailed and tested scenario that will support your users, your staff and your space to maintain stability.
Ensure that you maintain touchpoints, wayfinding and signage that aligns with your facility’s needs and your users requirements, at all times and in all circumstances.
PAM OS Integration
PAM OS Security
PAM OS Insights
Plan all your environmental touchpoints – physical signage, digital signage, kiosks, mobile experiences and more – from the ground up. PAM STUDIO is a cloud-based design suite that allows you to audit, design and document connected user experiences.
PAM Studio Capture
Import your CAD plans and view the layers you need to audit and design experience touch-point locations. Our easy to use geo-referencing tool helps you build an accurate representation of your environment. You can use CAD plans the size of a city down to the floor of a building and quickly zoom in and out of very detailed environments.
Working in existing environments, use our CAPTURE tool to audit user touch-points and dynamically geo-located them within your CAD working space. Create categorised inventories and apply costs to quickly identify valuations.
PAM Studio Design
Use DESIGN to create your own library of object categories and create a domain dictionary of terminology and iconography.
Quickly plan the location of objects; signs, sensors, digital displays, kiosks and any customer touchpoint you want to include in your project. This creates a live inventory that you can assign costs to. Dynamically gauge project costs by site, building, floor or department. Stakeholders can immediately see how the design is progressing and if access is granted, how costs are tracking against budget.
Collaborate with teams anywhere online to obtain approvals. View all progress on designs, performance specifications, implementation instructions, drawings, and component details.
PAM Studio Docs
DOCS allows individuals or teams to generate dynamic documentation, configured to meet stakeholder requirements for budgeting, coordination and administrative purposes. Embrace sustainability in your project by going paperless using virtual documentation.
Create instantaneous documentation packages that can be shared into an agile fabrication process. DOCS includes costing and installation workflows, reducing time spent on project management. Instantly access reports on progress and costs from any device, anywhere, anytime.