PAM 360 creates deeper, truly connected, omni-channel experiences from door to destination that turns visitors into fans.
SMART CONNECTED ENVIRONMENTS
Connecting people to place
Create opportunities to connect with users in real-world scenarios. Enhance the personal wayfinding experience from the palm of your hand using smartphones to access navigation data.
Pinpoint user locations through data and attribution that can track behaviour and segmentation. Provide seamless navigation from anywhere in the environment with live traffic and flow updates on 3D digital maps. Ensure a smooth experience for visitors by providing optimized routes via pedestrian access, personal vehicle or public transport.
Connect with critical information through links embedded in emails, or in the physical environment using QR codes, NFC and touchpoints.
Introduce touch-based kiosks so that your users experience personalized information and knowledge on demand. Add these in high traffic areas throughout your environment where multiple navigation threads are required to facilitate user access and crowd flow.
Users can tap into destinations, events and time sensitive routes through curated and scheduled content, modelled on pre-determined and dynamic scenarios.
Information can be handed off from kiosks to personal devices such as tablets and phones to ensure that instructions, directions and key knowledge remain with users on their journey.
Engage with AI driven, adaptive real-time content, digital signage and messaging that gives your users access to the right information at the right time.
Signage can be updated from a central location via a cloud-based platform, staying relevant and dynamic.
As spaces and crowd flow capacity change throughout daily usage and events, sensors and beacons can communicate data and information. Signage can shift and change according to predefined playbooks and real-time scenarios.
360 API & SDK™
“PAM has totally changed how we approach our wayfinding projects, and how we communicate with our clients and our installers. Now everyone can communicate and make decisions via PAM's web based platform.” read more
Manage cost centers, generate reports and sign-off on work from a unified platform, to streamline the delivery of your project, saving time and investment.
Coordinate delivery and virtually collaborate across teams, keeping all documentation and deliverables in sync. Dynamically assign users to the parts of your project requiring their attention. Manage RFIs and feedback and capture all activity across your project.
Manage and resource your assets, geolocated and linked to digital, properties, encrypted and protected through blockchain technology. Ensure that all branding is up to date and consistent throughout your space.
Use OS Assets with your existing systems and integrate with current facilities for a seamless execution of your asset deployment.
Provide your users with a cohesive experience across all signage, wayfinding and brand touchpoints that represent your environment.
Draw from your library of playbooks to aid crowd management. Run different scenarios, change navigation routes, update sign content and dynamically modify digital content based on the environment conditions.
Plan events and playbook routines in advance, to offer a detailed and tested scenario that will support your users, your staff and your space to maintain stability.
Ensure that you maintain touchpoints, wayfinding and signage that aligns with your facility’s needs and your users requirements at all time and in all circumstances.
Import your CAD plans and view the layers you need to audit and design experience touch-points. Our easy to use geo-referencing tool helps you build an accurate representation of your environment. You can use CAD plans the size of a city down to the floor of a building and quickly zoom in and out of very detailed environments.
Working in existing environments, use our CAPTURE tool to audit user touch-points and dynamically geo-located them within your CAD working space. Create categorised inventories and apply costs to quickly identify valuations.
Use DESIGN to create your own library of object categories and create a domain dictionary of terminology and iconography.
Quickly plan the location of objects; signs, sensors, digital displays, kiosks and any customer touchpoint you want to include in your project. This creates a live inventory that you can assign costs to and dynamically gauge project costs by site, building, floor or department. Stakeholders can immediately see how the design is progressing and if access is granted, how costs are tracking against budget.
Collaborate with teams anywhere online to obtain approvals. View all progress on designs, performance specifications, implementation instructions, drawings, and component details.
DOCS allows individuals or teams to generate dynamic documentation, configured to meet stakeholder requirements for budgeting, coordination and administrative purposes. Embrace sustainability in your project by going paperless using virtual documentation.
Create instantaneous documentation packages that can be shared into an agile fabrication process. DOCS includes costing and installation workflows, reducing time spent on project management. Instantly access reports on progress and costs from any device, anywhere, anytime.