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Venues navigating the return to normal after Covid-19

Every venue faces the challenge of reintroducing customers back into venues, without compromising health and safety. Every return-to-normal strategy will include a plan that can handle the pedestrian flow of ever-greater volumes of customers while also providing reliable social distancing and adherence to other Covid regulations. Intelligent digital wayfinding gives venue managers a way of making sure customers can safely …

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The cost of inconvenience: if your customer is lost, you’ve lost your customer

Today’s consumers expect what they want, when they want it, how and where they want it. Inevitably, this desire for convenience will infiltrate everything – including the places we visit. As a result, here at PAM, we are now even looking at wayfinding through the lens of convenience. Because after all: is there anything less convenient than getting lost? When …

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