Archives

Connecting customers to your environment for sales optimization

Covid-19 has thrown challenges at most organizations, from family-owned businesses to multinational companies and associations. As the economy has gradually resumed globally, some old methods of doing things will not conform to new customer expectations. Additionally, businesses are trying to build business back up and attract customers in an environment where Covid still presents a significant public health risk. However, …

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PAM: A guide to digital wayfinding

A guide to wayfinding in the Digital Age

Getting people off the couch and back into real-world environments is a very real challenge for owners. This guide will help you get started.  To get people venturing out again after a long year of lockdowns, venue, hotel, and commercial district owners need to get better at connecting visitors to what they love. This is a very real challenge and what’s often …

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PAM_How to put people and places in sync

How to put people and places in sync

Facilities managers face 3 major challenges when putting people and places in sync: consistency, maintenance and revenue. Here’s the solution. Today’s visitors expect high-quality information when they need it, delivered in a way that’s simple to digest. They expect this information to be always available and always helpful, in any format that suits them – mobile, digital, physical. Get it wrong, and …

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Connecting the Environmental User Experience on Campus

The biggest shift facing every single University today is international student mobility. We have new international students arriving in every country and institution each year and each semester. The global population of students moving to another country to study continues to increase. The OECD has projected that international student mobility is likely to reach 8 million students per year by …

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Plans of action

Interview on Innovation at University of Technology Sydney

In the excitement of our recent installation of wayfinding kiosks at the University of Technology Sydney (UTS). To discuss this project in greater detail, we went straight to the source – Bryce Cox and Steve Plummer. These two, as part of the PAM UX team, worked behind the scenes on the kiosk development and knew all the ins and outs. …

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