Frictionless fan experience will be top of the 2021 agenda
Sports and stadium technology experts Sports Tech World Series (STWS) have published their top 10 sports tech predictions for 2021. Among their predictions is the rise of the frictionless fan experience. The frictionless fan experience is focused on removing barriers, bottlenecks and discomfort from a fan’s visit to a sporting venue. It’s particularly important in the Covid era. Reducing friction can …