Effective and engaging navigation experiences

01 - DISCOVER

01 - DISCOVER

Understand your customer and the challenges ahead

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  • Create a connected environment vision centred on your users.
  • Plan user journeys and wayfinding experiences.
  • Capture existing environment; asset details, measurements, materials, digital components and connectivity, and installation details.
  • Attach drawings, photos, notes & 360-degree images to geolocations.
  • Index your assets and generate financial reports for budget and resource allocation to projects.
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02 - CREATE

02 - CREATE

Design frictionless journeys and personalized experiences

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  • Create 3D geo-located maps of your existing environment.
  • Build an asset library; wayfinding signs, interactive screens, digital signs and brand touchpoints
  • Define a centralized communication framework to guide your customers to their destinations.
  • Collaborate with stakeholders via digitized documentation to manage asset locations, routes, messaging and brand touchpoints.
  • Establish a shared knowledge database that becomes your use-experience handbook.
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03 - Activate

03 - Activate

Collaborate on any device, any time, with anyone.

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  • See live progress of your projects through a centralized and consolidated dashboard.
  • Set up secure rate cards for vendors, so you can scale projects up or down quickly.
  • Deliver progressive instructions and documentation to individuals, teams and project assets.
  • Log, track and snag issues for efficient resolution.
  • Dynamically notify users of approvals and outstanding punch lists.
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04 - LEARN

04 - LEARN

Continuously improve your (eX) environment experience

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  • Define Customer KPI's, gather intelligence and optimize the user experience.
  • Improve operational productivity and departmental performance.
  • Incrementally reduce customer journey time whilst improving customer experiences.
  • Create opportunities by connecting customers with brand partners.
  • Monetise your traffic and drive revenue interactions.
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CONTACT

Contact us

Tell us about your environment and we can explain how PAM OS can help you work smarter and deliver transformative experiences for your customers.

πŸ‡ΊπŸ‡Έ | 1888 4 62 63 64
πŸ‡¦πŸ‡Ί | 1800 62 63 64
🌎 | +61 2 9232 2101
inquiry@pam.co