Trust & security
Straight AnswersOn Security And Data
PAM holds an independent SOC 2 Type II attestation — Security, Availability and Confidentiality. Here are the questions teams ask most before trusting us with their venue and their visitors. Need more? Talk to us.
Certifications & controls
SOC 2 Type II
Independently attested
AWS hosting
US & Asia Pacific residency
ISO 27001 & SOC 2
AWS infrastructure
MFA enforced
Administrative access
Role-based access
Granular permissions
Where your data lives
Hosted on AWS
PAM's data is primarily hosted on Amazon Web Services — secure, scalable and highly available.
Data residency
Residency options in the United States and Asia Pacific, so you can meet local data-sovereignty and compliance requirements.
AWS certifications
AWS maintains ISO 27001 (information security) and SOC 2 (independent auditing of internal controls and data handling).
Access on your terms
Customizable access
Set access levels tailored to your operational needs.
User groups & permissions
Configure user groups, each with distinct permissions, for granular control over content creation, publishing and viewing.
Role-based control
Decide who can access which features and data in the CMS, so sensitive information reaches only authorized personnel.
Every account protected
Named-user authentication
PAM's SaaS products authenticate via named users with strong-password enforcement.
Least-privilege admin
Access to PAM's infrastructure and development environments follows least-privilege principles.
MFA required
Multiple layers of authentication, all of which require MFA.
Common questions
Questions teams ask most
Do you offer customized access?
PAM's user management features empower clients to set customizable access levels tailored to their operational needs. PAM allows you to configure user groups, each with distinct permissions, allowing a customer to have precise and granular control over content creation, publishing and viewing.
Where is your data hosted?
PAM's data is primarily hosted on Amazon Web Services (AWS), a globally trusted, industry-leading cloud provider offering secure, scalable and highly available environments. PAM supports data residency in the United States and Asia Pacific regions, so customers can meet local data-sovereignty and compliance requirements. AWS maintains a comprehensive suite of security certifications and compliance standards, including ISO 27001 (information security management) and SOC 2 (independent auditing of internal controls and data-handling practices) — ensuring PAM's infrastructure adheres to industry best practices for safeguarding customer data.
How do you control user management?
PAM clients can dictate who has access to various features and data within the CMS. This capability allows organizations to enforce strict access levels based on roles, ensuring that sensitive information is only available to authorized personnel.
Do you require MFA on your service?
Yes, PAM's base SaaS products provide user authentication via named user and strong password enforcement. Administrative access to PAM's infrastructure and development environments is controlled by least-privilege principles and multiple levels of authentication protocols, all of which require MFA.
Still have a question?
Talk to our team
Security, data residency, access controls — if it isn't answered above, we'll answer it directly.