UTS began collaborating with Pam Wayfinding, using the platform to audit existing signs in weeks, instead of months. It also used PAM to juggle feedback between project and faculty managers, signage manufacturers and designers while designing and implementing 8,000 signs.
UTS wanted a wayfinding system that served students in the way they know best. UTS worked closely with PAM to create a digital ecosystem of physical and digital signs using PAM OS – the first Australian university to do so. Students access wayfinding through signage and PAM 360 digital directories, kiosks, and a personal wayfinding experience called MYUTS, using PAM 360 eXplorer. The popularity of the these new wayfinding touchpoints shows that students are quick to embrace digital wayfinding solutions.