Turn your visitors
into fans

Connect your customer experiences

Turn your visitors into fans and take them exactly where they want to be. PAM removes the barriers that personalise places to people to make every customer experience pleasurable, productive and profitable.

PAM builds a customer eco-system of connected experiences to deliver a truly first-class experience for your guests. Connect the data in your environment to your operations and create truly personalised user experiences that will keep your guests coming back for more.

TRANSFORMATION PLATFORM

The PAM platform accesses real-time data feeds from sensors, touchpoints and channels. The wayfinding platform utilizes insights, attribution and modeling to provide intelligent navigation and personalized information.



PAM Content Director gives you the power to design touch-points for connected experiences that keep your customers up-to-date and aware of everything happening on your property, as well as reinforce your brand.



Empower marketing and event teams



Create events linked to locations on property maps that are maintained by facilities and operations. Set the event once and promote it consistently across all digital touch points instantly.



Playbooks bring it all together



Schedule content across all Digital Signage, Interactive Kiosks and Personal Devices.

Digital signage is traditionally used to advertise products and services, but can also be used to provide dynamic directional information. It guides your customers through your precinct and helps deal with unforeseen circumstances like event changes, full parking lots, road closures or pedestrian re-routing within the precinct. Intelligent Digital Signage means no fuss, no stress; just a first-class brand experience for your customers.




Information – Intelligent navigation to direct vehicular and pedestrian traffic to reduce congestion in real-time.

Promotions – Create awareness of products and service offerings throughout the venue to improve customer engagement and revenue.

Critical events – Emergency scenarios that inform and direct customers to safety.



Create a deeper connection



Connect your customer and venue via interactive digital Kiosks that help customers quickly search for any event or destination, then show walk and wait times so they can make informed decisions.

Hand-off the precise journey frictionlessly using proximity technologies (NFC, QR) to personal devices, so customers can continue to their destination.

The more personalized you make the connected experiences across the precinct, the more your customers will want to explore. Allow customers to see your venue through their lens - their mobile device. Remove distractions and create focus on what's important, so customers get the most out of their experience.

Promote temporary events and offers, show accessible facilities and pathways, provide text to speech and multiple languages to promote inclusivity.

FRICTIONLESS JOURNEYS

Inform better decisions in your environment

  • Wayfinding

    A connected environment can assist you in the integration of systems, processes and activities that impact the long term goals of your organisation. By communicating consistent information, content and accessibility while ensuring the interactivity of your space, you can manage governance, risk and compliance from one unified system.

  • Insights

    User interactions and touch points through the PAM platform make a connected environment a powerful extension of existing analytics engines and enable attribution of purchasing behaviour. Where previously there was a disconnect between online engagement and offline action in retail customers or event attendees, PAM can connect the dots between disparate digital activity and real world impact.

  • Forecasting

    The data that can be accessed via PAM about the users in your environment can assist in forecasting growth, transformation and developing KPIs for a wide range of projects. This data can guide and inform decision makers about their environment, and access through the PAM platform allows agility in shifting and optimising initiatives based on real time analytics and performance reporting.

CONTACT

Contact us

Tell us about your environment and we can explain how PAM OS can help you work smarter and deliver transformative experiences for your customers.

🇺🇸 | 1888 4 62 63 64
🇦🇺 | 1800 62 63 64
🌎 | +61 2 9232 2101
inquiry@pam.co