Venues navigating the return to normal after Covid-19

Every venue faces the challenge of reintroducing customers back into venues, without compromising health and safety. Every return-to-normal strategy will include a plan that can handle the pedestrian flow of ever-greater volumes of customers while also providing reliable social distancing and adherence to other Covid regulations. Intelligent digital wayfinding gives venue managers a way of making sure customers can safely …

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KPMG lists PAM as a global real estate innovation

Consulting giant KPMG has listed PAM among a select few Australian companies in its 2020 KPMG Real Estate Innovations Overview. The report, the first of it’s kind with a global emphasis, highlights the growing technology focus in the real estate industry, known as PropTech. The report focuses on trends both globally and regionally, which interestingly seems to vary from region …

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Game Day – The fan experience means much more post-Covid

There’s nothing like the thrill of game day. The anticipation, the jangling nerves, the excitement. The cost to attend a game has risen in recent years to pay for stadiums that provide a mind-blowing game day experience. On the flip side, fans expect more for their ticket, in an entertainment market that’s increasingly competitive and battling the average fan’s amazing …

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The cost of inconvenience: if your customer is lost, you’ve lost your customer

Today’s consumers expect what they want, when they want it, how and where they want it. Inevitably, this desire for convenience will infiltrate everything – including the places we visit. As a result, here at PAM, we are now even looking at wayfinding through the lens of convenience. Because after all: is there anything less convenient than getting lost? When …

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Creating flexible commercial environments for a post-lockdown world

Commercial environments such airports, convention spaces, hotels, offices, malls and other commercial spaces are empty, lying dormant due to the COVID-19 pandemic. Inevitably, we are all looking forward to the time when these spaces magically open up, and everything immediately returns to normal – right!? Not really. There will be an arduous period of months and even perhaps years where …

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