Smart Venues – Create personalized experiences

With vaccination rates on the rise, more venues are welcoming fans back, responsibly and safely. It’s still a tough road though. There are still significant physical and psychological barriers that continue to discourage fans from attending our venues. Now, Ops teams are creating Smart Venues capable of delivering personalized experiences that respond to a different set of expectations. Much like …

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Virtual Twin – optimize operations and create better visitor experiences

Virtual Twin technology provides an immersive, data-driven approach to customer experience. What is it and what are its origins? To understand how a virtual twin works, we need to first look at its partner, the digital twin. Digital Twin tech is creating waves in commercial property development. As a result of digital transformation, this technology innovation offers real advantages to …

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UNSW collaboration project

PAM is excited to share a milestone in the progress of our digital twin and intelligent precinct management collaboration projects with the University of New South Wales (UNSW). For some time, PAM and the UNSW GRID team have been working closely to develop privacy-preserving environmental intelligence sensors and scanners that provide real-time crowd and vehicular information integrated directly to PAMOS, …

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Mall navigation technology

Mall navigation technology: 8 ways to redefine the shopping experience

More than a year after the outbreak, the seismic impact of the COVID-19 disaster on the retail business continues to resonate. Retailers have seen transitory effects, such as grocery hoarding and garment overstock. It’s gradually giving way to new customer habits and business practices that may permanently change the sector, after being forced to close stores overnight and swiftly ramp …

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New features improve accessibility

New software updates have made PAM more accessible than ever by adding new features to Kiosk settings. The new Distance Ring and Adjustable Menu give users clear information on their surroundings and enable more user engagement. Distance Ring The distance ring will provide the user a visual guide on walking distance based on the current location of the kiosk. The …

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